Telephony-Billing
Billing of a telephony connection depends on a lot of factors. Regional zones, time zones, day-types, tarifs and duration are only some of these factors. The Account2000 billing engine for telephony offers very extensive features for tarif definition. You can find a detailed description of all telephony billing features in a white-paper called: 'Account2000 Telephony-Billing: Basics, Tarifs and Features' which you can download here:
This white-paper is currently only available in German language. Please contact us for an english version!
Feature-Highlights: Tarifs
- Custom regional and time-zone schemes definable for each tarif
- Custom day-type definition: For holiday, local events, christmas-time etc.
- Special options like: x seconds free or discount starting from xth second
- Special zones like Best-City, Best-Friend or special country (like: special rates for Italy by adding x EUR to base rate)
Budget-Option: Buy a certain amount in advance and get a discount
Combination of special-zone and budget: buy a special amount that is only valid for a sepcial zone (e.g. like the 'best-friend'-zone)
Multiple special-options and budget-options per tarif
Facility-Billing: Billing of facilities invoked during call (like establishing a conference)
SCI-Billing: Billing of subscriber-controlled input – use of facilities without a connection (like call diversion)
Grouping of source- and target-zones for easy management of regional zones and massive reduction of zone-table entries
Precedence-rules for source- and target-zone entries (like in IP-routing) for further reduction of zone-table entries
Billing-Engine
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Processes AMA-tickets from Siemens EWSD switches
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Instant ticket processing: Short time after connection it shut down it gets billed and can be viewed by the customer via only bill access
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Transparent handling of AMA-Tickets: All AMA-tickets are read into the db and stored. From every billed call all corresponding AMA-tickets can be viewed and vice versa
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Error-handling: All AMA-tickets that caused an error can be viewed with error-description and suggestion to correct the error.
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The billing-process can be viewed manually for each AMA-ticket, showing all intermediate results.
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Seamless changes of zones, tarifs, customers etc. without stopping the system.
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Rollback-functionality for error-correction: it is possible to restore the billing-state to a certain point in time, to correct the error and rebill
Output-Format
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Parts of a connection that take place in a different time-zone can be shown seperately.
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Connection-charges (time-independent charge per connection) can be shown seperately
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The service-type can be shown (voice, fax, data, etc.)